Thursday May 24, 2012

Managing Turnarounds in Times of Crisis

Phases and Actions To Accelerate the Recovery Process

Business Restructuring Stage
Your objective is to create profitability through remaining operations.  Stress product line pricing and profitability.  Restructure the business for increased profitability and return on assets and investments.  At this stage your focus should change from cash flow crisis to profitability.  Fix the capital structure and renegotiate the long and short term debt.

Ensure that reporting systems put in place are operationalized to show profitability at each revenue center, cost center, profit center, cash center, incentive center.  Unless employees can see it they can’t manage it.

Incentive-based management will drive employees to get involved smartly, and manage to the goals all ascribe to.  Create teams of employees to identify and rework inefficiencies and promote profitability.

There are only two ways to increase sales.  Sell existing product to new customers.  Sell new products to existing customers.  Do both if you want growth.

Return to Normal Stage
Your objective is to institutionalize the changes in corporate culture to emphasize profitability, ROI, and return on assets employed.  Seek opportunities for profitable growth.  Build on competitive strengths.  Improve customer service and relationships.  Build continuous management and employee training and development programs to raise the caliper of your human capital.

This could be a time to restructure long term financing at more reasonable rates now that the company is stable and on a path to growth.

The odds of a successful turnaround are increased dramatically if a Turnaround Process Phases and Actions Plan is implemented and followed.  This plan can certainly be adapted to unique situations when required.  Turn one around.

John M. Collard is chairman of Annapolis, Md.-based Strategic Management Partners Inc., a turnaround management firm specializing in interim executive CEO leadership, asset recovery, corporate renewal governance, private equity advisory, and investing in underperforming distressed troubled companies.

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