Mike Rozembajgier is director of Recalls for ExpertRECALL. Rozembajgier is responsible for all aspects of recall service offerings, including development of strategic recall business initiatives, product enhancements, pricing and contracts and marketing. Prior to joining ExpertRECALL he held various management positions at Guidant (now Boston Scientific) and at Deloitte.
In the coming weeks and months, Toyota will face intense public and legal scrutiny in the form of class-action lawsuits and congressional hearings. And that’s just in the United States.
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Toyota’s recall of millions of defective vehicles serves as a reminder to all companies, and their boards, to consider recalls as part of overall risk management.
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